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Shipping & Delivery

Everything you need to know about how our potstickers get to you.

Where do you currently deliver?

We currently ship via UPS within California. We hope to expand soon!.

Will my potstickers stay frozen while shipping?

You bet! Our potstickers are packed with 15 pounds of dry ice and wrapped in an insulated liner to keep them frozen during 1 or 2-day ground shipping. Sometimes, when you receive your order, the dry ice will have melted. If your potstickers are still

When will my order arrive?

We ship weekly on Wednesdays. Once your order ships, you'll receive an email with a link to your order status page, which includes tracking information. We receive the week’s orders on Tuesday at 9 PM PST. This means: if you order on a Wednesday, you

Do I need to be at home when my order arrives?

Nope! Our carriers are authorized to leave packages without signatures. However, once you receive your package, it is important to get the food in the freezer ASAP (the same day that it arrives) to keep the food as fresh as possible - unless, of cour

How do I dispose of the dry ice in my shipment?

To get rid of the dry ice safely, place the box and the insulated liner with the dry ice in it in a well-ventilated area (outside is great!). Be sure to never place the dry ice on a tiled or solid surface, like a countertop or sink, and to keep it aw