Will my potstickers stay frozen while shipping?Updated a year ago
You bet! Our potstickers are packed with 15 pounds of dry ice and wrapped in an insulated liner to keep them frozen during 1 or 2-day ground shipping. Sometimes, when you receive your order, the dry ice will have melted. If your potstickers are still partially frozen or cold to the touch (40 F or below), they are safe to refreeze immediately.
If you receive your order and the potstickers have thawed or are warm to the touch, please contact [email protected] and we will be happy to help you out.